Every call answered. Every order right.
voiceOrd picks up your restaurant’s phone, takes the whole order and sends it straight to the kitchen. Your crew stays on the food.
- voiceOrd
Thanks for calling! Pickup or delivery?
- Caller
Pickup. A large pepperoni, mushrooms on half, well done.
- voiceOrd
Got it. Anything else?
- Caller
A pound of honey garlic wings and a two-litre ginger ale.
- voiceOrd
Large pepperoni, mushrooms on the left half, well done, honey garlic wings and a ginger ale. That’s $43.75, ready at 1:00. Name for the order?
- Caller
Sam.
- voiceOrd
Thanks, Sam! See you at 1:00.
- 1Large pepperoni$18.99
- + Mushrooms, left half$1.25
- Well done
- 1Wings, 1 lb, honey garlic$14.99
- 1Ginger ale, 2 L$3.49
- Subtotal
- $38.72
- HST
- $5.03
- Total
- $43.75
Ready 1:00 PM
Sent to the kitchen
The phone rings in the middle of the rush
Friday, six o’clock. A line at the counter, pizzas in the oven, and the phone won’t stop ringing.
Missed calls are missed orders
When nobody can pick up, the caller orders from someone else.
Staff run back and forth
Counter, kitchen, phone, counter. Every call pulls someone off the line.
Orders get taken down wrong
A noisy kitchen and a quick note: the wrong size, a missing topping, a pizza made twice.
voiceOrd takes the call, start to finish
Callers order the way they always do. voiceOrd knows your menu, your prices and your hours.
- Answers every callOn the first ring, even at the busiest hour of the week.
- Takes the whole orderSizes, crusts, toppings, halves, extras and specials, the way your menu has them.
- Reads it backThe caller hears every item and the total, and confirms.
- Sends it to the kitchenThe order lands in your POS, on your kitchen printer or on your kitchen screen.
Fits the restaurant you already have
Nothing to rip out, and nothing new for your staff to learn.
Your phone number
Customers call the number they already know. voiceOrd picks up when your staff can’t, or takes every call: your choice.
Your POS
Orders go straight into the point of sale you already use, with prices and taxes, like any other order.
Your kitchen
Tickets print on your kitchen printer or show up on your kitchen screen, the way they always have.
What a call sounds like
A Friday-night delivery order, from the first ring to the kitchen.
- voiceOrd
Thanks for calling! Is this for pickup or delivery?
- Caller
Delivery, please. Do you do half-and-half?
- voiceOrd
We do. What size, and what goes on each half?
- Caller
Extra-large. Hawaiian on one half, all-dressed on the other.
- voiceOrd
Extra-large, half Hawaiian, half all-dressed. Anything to drink?
- Caller
Two cans of root beer.
- voiceOrd
And the delivery address?
- Caller
48 Maple Avenue, apartment 2.
- voiceOrd
So that’s an extra-large, half Hawaiian, half all-dressed, and two root beers, to 48 Maple Avenue, apartment 2. $37.84 with delivery, in about 40 minutes. Can I get a name and number?
- Caller
Priya, 613-555-0172.
- voiceOrd
Thanks, Priya! Your order is on its way to the kitchen.
- 1XL half-and-half$26.99
- ½ Hawaiian
- ½ All-dressed
- 2Root beer, can$3.50
- Delivery$3.00
- Subtotal
- $33.49
- HST
- $4.35
- Total
- $37.84
Arrives about 6:52 PM
Sent to the kitchen
Questions
Do we need a new phone number?
No. Customers keep calling the number they already know.
Does it work with our POS?
voiceOrd sends orders into your point of sale, or straight to your kitchen printer or screen. Tell us what you use, and we’ll show it working in your demo.
Can it handle our menu?
Yes. Sizes, crusts, toppings, halves, combos and specials, and the questions callers ask about them.
Does it speak French?
Yes, voiceOrd fully supports French.
What if a caller wants to talk to someone?
voiceOrd passes the call to your staff.
How long does it take to set up?
About half an hour. We set it up with you, from your own menu.
What does it cost?
It depends on how many calls you get. Book a demo and we’ll give you a price for your restaurant.
Book a demo
Tell us about your restaurant. We’ll set up a demo line with your own menu, so you can call it and order like a customer.